Shipping policy

Order Processing & Handling All orders are processed within 1 to 2 business days (excluding weekends and South African public holidays). Once dispatched, you will receive a confirmation email with your tracking details.

Domestic Shipping Rates & Delivery Estimates

• Standard Courier Delivery: Free on all orders across South Africa.

• Estimated Delivery Time: 2 – 5 business days, depending on your location (Main centers: 2–3 business days; Regional/Outlying areas: 3–5 business days).

• Delivery Partners: Local express courier services (e.g., The Courier Guy, Fastway).

Order Tracking When your order ships, you will receive an email notification with a tracking link to follow your parcel in real time. Please allow 24 hours for tracking updates to register.

Damaged or Missing Packages If your package arrives damaged or does not arrive within the estimated timeframe, please contact us immediately with your order number.